Hayley Menzies is a London-based contemporary luxury label specialising in silk, knitwear and lasting treasures made for life's refined rebels. In 2011, Hayley Menzies set up a stall in Portobello Market selling vintage fashion and handmade shawls and scarves. Her sharp edits amassed a fast and loyal following of stylish women who inspired Hayley to set up her own brand. Through intuition and passion Hayley conceptualised her brand, a contemporary womenswear brand made for life’s refined rebels.

Job Title: Full Time - Sales Assistant

Reports to: Store Manager

Location: Chelsea, South West London

Salary: Competitive


This is an exciting opportunity to find an entrepreneurial Store Manager for our stunning boutique located in Duke of York Square, London. A unique opportunity to work with the brands owner. Hayley Menzies is currently recruiting for a Full Time Sales Assistant to support in the day to day running of the Hayley Menzies flagship store. This is a unique role, ideal for someone with experience in luxury retail who is looking to progress within an exciting and growing company.


  • To drive and maximize sales performances and exceed weekly, monthly and seasonal targets
  • Provide impeccable Customer Service to our clients and be a true Ambassador of Hayley Menzies.
  • Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
  • Up-sell and cross-sell all products with confidence to sell a total look.
  • Support in the day-to-day operations of the store.
  • Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests in order to continuously build productive long-term relationships.
  • Be knowledgeable on product, brand and collection.
  • Complete training session provided in store and Head Office when required.
  • Maintain a safe and healthy working environment for the team and ensuring a high level of housekeeping.
  • Helping and maintain stockroom, inventory and stock replenishments.
  • Assisting and following Visual Merchandising guidelines in line with Head Office requirements.
  • Gathering feedbacks and compiling Sales reports when required.

Who you are:

  • Minimum 2 years of Luxury Retail Experience, department store exposure & client book would be a plus
  • Visual merchandising experience
  • Exceptional organizational skills, follow through and attention to detail
  • Strong problem-solving attitude
  • Able to assess priorities, meet deadlines and work under pressure
  • Collaborative spirit, proactive and hands on attitude
  • Excellent written and verbal communication skills
  • Fluent English, additional Language would be a plus

Send your CV and along with a cover letter with the subject 'Store Manager - "your name" to giulia@hayleymenzies.com